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Policy Statements

Quality Policy Statement

As a wholly-owned subsidiary of United Development Company, United Facilities Management Company (UFMCO) specializes in providing preventive and reactive facilities management services for Residential, Retail and Master Community clients at The Pearl-Qatar. UFMCO’s vision is to be the first choice facilities management partner in the premium segment in Qatar and the MENA region – and an international benchmark for facilities operations and maintenance.

UFMCO is committed to achieve a high level of customer satisfaction at all times through provision of service in accordance with the agreed service levels, and continually improve the business processes.

At UFMCO we recognize that quality is everyone’s business, by making quality each employee’s responsibility through an ongoing training and staff development programme. We create a transparent and open environment conducive for all employees to play an active part in our Quality Management System.

This Policy will be reviewed for its suitability during Management Reviews.

Environmental and Occupational Health and Safety Policy Statement

UFMCO recognize that the protection of our environment, health and safety of our customers, employees and the community is an integral part of UFMCO’s facilities management processes.

In order to achieve the above policy, UFMCO shall

The above policy will be reviewed for its continued suitability, in management reviews.